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For Residents

Welcome to Your New Home!

Download a copy of the resident handbook:

Resident Handbook

Payment Checklist
Here is important information to know about your rent.

  • Rent is due on the 1st of every month
  • Checks payable to: "Charter Oaks"
    • Mailing address & Rental Payments
      Mattco Equities, Inc
      PO Box 849
      Harrison NY 10528

  • Remember to add your apartment number to the "memo" line of your check
Service Request Form

Are there pets in this apartment?

Is this your first request regarding this issue?

*If this is a life threatening emergency, dial 911 or if this is an emergency service request, please call

Briarwood House Main Office
Resident Referrals Bonus
When your friend moves in you will receive $200 rent credit

Resident Manager Office:
(Tues-Saturday), 315-480-7096
Office closed Sunday and Monday

Resident Manager Cell:
Emergency calls OK

Maintenance Hours:

Is it OK to enter your apartment to address issue without a you, the service request issuer, present?


Service Request Description

Please provide as specific detail as possible on service request/issue and any other pertinent information you feel will be helpful at this time.

Briarwood House Apartments

Charter Oaks Apartments. 2016. All Rights Reserved.
4799 Bear Rd Liverpool NY 13088 | Phone 315-480-7096 | Sitemap